FAQ

Discover More About Our Cleaning Services

Billing & Pricing

Payments Accepted

Check
Venmo
Bill Pay

Cancellation Policy

At Camargo’s Cleaning, we value the time of our employees and clients. Therefore, cancellation or rescheduling of a service must have notified us to at least 48 hours in advance. If you need to cancel or reschedule your appointment, please do so at least 48 hours before your scheduled cleaning. This allows us to manage our schedule and offer your spot to another clients. Cancellations or rescheduling requests made less than 48 hours the scheduled service will incur a cancellation fee of 30% of the total service fee. Please note that same-day cancellations, inability to access your home upon arrival, or turning our employees away at the door upon arrival will result in a 50% of the service fee. This is because we are unable to fill the appointment slot in such a short amount of time.

Our Guarantee and Refunds

At Camargo’s Cleaning, we always strive to provide meticulous and high-quality cleaning services. However, if we happen to miss something or if the service provided is not to your liking, please notify us within 24 hours from the date and time of your cleaning. We will promptly return and re-clean the area that was missed. However, please note that we cannot guarantee a touch-up for items or areas that have been damaged in the past, improperly cared for, stained, or have aged past the point of cleaning. While we do not offer refunds, we will work closely with you until you are satisfied with the services we have provided. Our ultimate goal is to ensure that you are happy with our services and that your home is sparkling clean.